Both software utilities are activated in a comfortable manner. They communicate daily with our licensing server and the license is extended automatically. However, it may happen that the automatic extension fails. In such a situation, it is advisable to check your computer security settings. In several cases, we found that an anti-virus software or a firewall were preventing the update.
There may be special situations, in particular in corporate environments, where online communication is not possible. If this applies to you, please contact us and ask for an offline license. If your request is approved, we will need a .txt file produced by following these instructions. Please remember that even in the case of offline licenses, one license may be used on one computer only.